Payment policy

At Panorla, we make shopping safe, simple, and flexible – just as it should be.

Accepted Payment Methods

We currently accept the following payment options:

• Visa

• Mastercard

• American Express

• Maestro

• Apple Pay

• Google Pay

• Shop Pay

• PayPal

All transactions are processed in Danish kroner (DKK).

2. Payment Processing
• Payment must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment is received.
• If a payment is declined or fails, the order will not be confirmed.

3. Prices & currency
• All prices on panorla.com are listed in Danish kroner (DKK).
• Prices are subject to change without notice.
• Any applicable taxes and shipping costs are calculated at checkout.

4. Secure payment processing
• Panorla uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
• We do not store your credit card or payment information.

5. Refunds & chargebacks
• Refunds are processed according to our return and refund policy.
• Unauthorized chargebacks will be disputed. If you experience issues, please contact us first at info@panorla.com.

6. Fraud prevention
• Panorla reserves the right to cancel or withhold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

7. Contact us

Contact form: Click here
Email: info@panorla.com
Phone: +45 52 51 86 16

Panorla
Råvænget 17
2880 Bagsværd
Denmark

We are available during the following hours:
Monday to Friday: 08:00 – 17:00
Saturday and Sunday: Closed

We strive to respond within 24 hours.