Shipping Policy

Panorla Shipping Policy
At Panorla we're dedicated to giving you an excellent shopping experience, including clear and transparent shipping terms. We offer free shipping on all orders to Denmark, the United Kingdom, Poland and Australia.

Delivery areas
This shipping policy applies to orders sent within Denmark, the United Kingdom, Poland and Australia.

Delivery times

Below you'll find the estimated delivery times for all parcels:

• Order cut-off: 17:00 (CET). Orders placed after this time are processed the next business day.
• Processing time: 1–2 business days (Monday to Friday).
• Transit time: 6–8 business days.
• Estimated total delivery time: 7–10 business days.

Carriers

We work with the following trusted carriers for delivery to Denmark, the United Kingdom, Poland and Australia:

• PostNord
• GLS
• Royal Mail
• Evri
• DPD
• UPS
• InPost
• Poczta Polska
• Australia Post
• StarTrack

Shipping costs
Free shipping: All orders to Denmark, the United Kingdom, Poland and Australia qualify for free shipping with no minimum purchase.

Delivery issues
If you experience any problems with your delivery, such as delays or lost parcels, please contact our customer service team right away. We're here to help and make sure your order arrives safely and on time.

Tracking your order
Once your order has shipped, you'll receive an email with a tracking number. You can follow your parcel's journey on our page: https://panorla.com/apps/parcelpanel

Questions?
Visit our FAQ page or contact our customer service:
https://panorla.com/pages/faq

Contact information:

Contact form: Click here
Email: info@panorla.com
Phone: +45 52 51 86 16

Panorla
Råvænget 17
2880 Bagsværd
Denmark

We're available during the following hours:
Monday to Friday: 08:00 – 17:00
Saturday and Sunday: Closed

We aim to reply within 24 hours.