Terms of use

Last updated: May 1, 2025

OVERVIEW

This website is operated by Panorla. Throughout the site, the terms "we," "us," and "our" refer to Panorla. Panorla provides this website, including all information, tools, and services available from the site, to you – the user – conditioned on your acceptance of all terms, conditions, policies, and notices mentioned herein.

By visiting our site and/or purchasing anything from us, you agree to our "Service" and are bound by the following Terms of Use ("Terms"), including additional terms and policies referenced herein and/or available via hyperlink.

These terms apply to all users of the site, including – but not limited to – browsers, sellers, customers, dealers, and content providers.

Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any of the services.

Any new features or tools added to the current store will also be subject to the terms. You can view the latest version of the terms at any time on this page. We reserve the right to update, change, or replace parts of these terms by posting updates on our website. It is your responsibility to check the page regularly for changes. Your continued use of the site after posting changes is considered acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these terms, you declare that you are of legal age in your country of residence, or that you are of legal age and have given us consent to allow your minor dependents to use this website.

You may not use our products for illegal or unauthorized purposes and may not violate any laws in your jurisdiction (including, but not limited to, copyright) while using the service.

You may not transmit worms, viruses, or other destructive code.

Any violation of the terms will result in immediate termination of your services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (except credit card information) may be transmitted unencrypted and involve (a) transmission over various networks and (b) changes to comply with technical requirements. Credit card information is always encrypted during transmission over networks.

You do not accept to reproduce, duplicate, copy, sell, or exploit any part of the service or access to the service without our express written permission.

The headings in this agreement are for convenience only and do not limit or affect the terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this page is not accurate, complete, or current. The material on the page is provided for general information only and should not be used as the sole basis for decision-making without consulting more accurate, complete, or current sources of information.

This page may contain certain historical information that is not necessarily current and is provided solely for reference. We reserve the right to change the content of the page at any time, but we have no obligation to update the information. You agree that it is your responsibility to monitor changes on our site.

SECTION 4 – CHANGES TO SERVICE AND PRICES

Prices of our products may change without notice.

We reserve the right to change or discontinue the service (or any part thereof) at any time without notice.

We are not liable to you or third parties for changes, price adjustments, suspension, or termination of the service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online via the website. These may have limited quantities and can be returned or exchanged according to our return policy.

We have made our best effort to display colors and images of our products as accurately as possible. However, we cannot guarantee that your computer screen's display of any color is accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to certain individuals, geographic areas, or jurisdictions – and may do so on a case-by-case basis. We may limit the quantities of products or services we offer. All product descriptions and prices are subject to change at any time without notice and at our sole discretion. We may discontinue any product at any time. Any offer on the website is invalid where prohibited.

We do not guarantee that the quality of products, services, or other information will meet your expectations, or that any errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. This may include orders placed through the same customer account, the same credit card, and/or use of the same billing and/or shipping address.

In case of changes or cancellations of an order, we may attempt to contact you via the email, billing address, or phone number provided at the time of order.

You agree to provide updated, complete, and accurate information about your purchases and account, including email address, card numbers, and expiration dates, so we can process your transactions and contact you if needed.

For more information, please read our return policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools that we neither monitor nor have control over.

You acknowledge and agree that we provide such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability in connection with or arising from your use of optional third-party tools.

Any use of optional tools offered via the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms under which the tools are provided by the relevant third-party provider.

We may in the future offer new services and/or features via the website (including the release of new tools and resources). Such new features and/or services will also be subject to these terms.

SECTION 8 – LINKS TO THIRD PARTIES

Certain content elements, products, and services available through our service may contain material from third parties.

Links to third parties on this page may lead you to websites not affiliated with us. We are not responsible for investigating or evaluating the accuracy of the content, and we provide no warranty and accept no liability for third-party content, websites, products, or services.

We are not responsible for damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please review third-party policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you – either at our request or voluntarily – send us creative ideas, suggestions, proposals for improvements, or other material, you agree that we may at any time without limitation edit, copy, publish, distribute, and use them without paying you or maintaining confidentiality.

We are not obligated to monitor, edit, or remove content that we, at our sole discretion, consider illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise inappropriate.

You guarantee that your comments do not infringe on any third party's rights and do not contain harmful or malicious material that could affect the service's functionality. You must not use a false email address or impersonate someone else.

You are solely responsible for the comments you submit – we assume no responsibility for content from you or third parties.

SECTION 10 – PERSONAL DATA

Submission of personal data via the store is subject to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions – for example, regarding product descriptions, prices, promotions, shipping fees, delivery times, and availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on any related page is inaccurate – at any time and without prior notice (even after you have placed an order).

SECTION 12 – PROHIBITED USE

In addition to other prohibitions stated in the terms, you are prohibited from using the site or its content:

(a) for illegal purposes
(b) to encourage others to perform or participate in illegal acts
(c) to violate any laws, regulations, or ordinances
(d) to infringe on our or others' intellectual property rights
(e) for harassment, abuse, discrimination, or threatening behavior
(f) to submit false or misleading information
(g) to upload viruses or malicious code
(h) to collect personal information from others
(i) for spam, phishing, pretexting, crawling, or scraping
(j) for obscene or immoral purposes
(k) to circumvent security features of the service or the internet in general

We reserve the right to terminate your use of the service if you violate any of the prohibited uses.

SECTION 13 – DISCLAIMER OF LIABILITY; LIMITATION OF LIABILITY

We do not guarantee that your use of the service will be uninterrupted, timely, secure, or error-free.

You agree that we are not responsible for claims, losses, damages, liabilities, or expenses (including reasonable attorney fees) arising from your use of the website or violation of these terms.

SECTION 14 – COMPENSATION

You agree to indemnify, defend, and hold Panorla and its parent company, subsidiaries, partners, employees, suppliers, etc., harmless from any claims or demands from third parties, including reasonable attorney fees, arising from your violation of these terms or infringement of any law or third-party rights.

SECTION 15 – INVALIDITY

If any part of these terms is found to be illegal, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law. The invalid part is considered severable from these terms without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities arising before the termination date survive any termination of the agreement.

These terms apply until terminated by either you or us. You may terminate these terms at any time by informing us that you no longer wish to use our services or by ceasing your use of the website.

If we, at our sole discretion, determine that you have violated any part of the terms, we may terminate the agreement at any time without notice, and you will remain liable for any outstanding amounts, and we may deny you access to the service.

SECTION 17 – ENTIRE AGREEMENT

If we fail to enforce a right or provision in these terms, it does not constitute a waiver of that right or provision.

These terms along with any policy or operational rule published by us on the site constitute the entire agreement between you and us and replace all prior agreements or communications – oral or written.

SECTION 18 – GOVERNING LAW

These terms and any separate agreement through which we provide you services are governed by and shall be construed in accordance with Danish law.

SECTION 19 – CHANGES TO TERMS OF USE

You can review the latest version of the terms on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace parts of these terms by posting changes on the website. It is your responsibility to check the page regularly. Your continued use after changes constitutes acceptance of the new terms.

SECTION 20 – CONTACT INFORMATION

Contact form: Click here
Email: info@panorla.com
Phone: +45 52 51 86 16

Panorla
Råvænget 17
2880 Bagsværd
Denmark

We are available during the following hours:
Monday to Friday: 08:00 – 17:00
Saturday and Sunday: Closed

We strive to respond within 24 hours.