Delivery policy

Panorla Delivery policy
At Panorla, we are dedicated to providing you with an excellent shopping experience, including clear and transparent shipping terms. We offer free shipping on all orders within Denmark.

Delivery areas
This shipping policy applies to orders shipped within Denmark.

Delivery times

Below you will find the estimated delivery times for all packages:

• Order cutoff time: 17:00 (CET). Orders placed after this time are processed the next business day.
• Processing time: 1–2 business days (Monday to Friday).
• Transit time: 6–8 business days.
• Estimated total delivery time: 7–10 business days.

Shipping services
We collaborate with the following reliable carriers for delivery in Denmark:
• PostNord
• GLS

Shipping costs
Free shipping: All orders within Denmark qualify for free shipping with no minimum purchase.

Delivery issues
If you experience issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to help and ensure your order arrives safely and on time.

Tracking your order
Once your order has been shipped, you will receive an email with a tracking number. You can follow your package's journey on our page: https://panorla.com/apps/parcelpanel

Questions?
Visit our FAQ page or contact our customer service: 
https://panorla.com/pages/ofte-stillede-sporgsmal

Contact information:

Contact form: Click here
Email: info@panorla.com
Phone: +45 52 51 86 16

Panorla
Råvænget 17
2880 Bagsværd
Denmark

We are available during the following hours:
Monday to Friday: 08:00 – 17:00
Saturday and Sunday: Closed

We strive to respond within 24 hours.